Frequently Asked Questions

We get a lot of emails and calls from customers from all over the world. Where possible we really try and get back to you all in a timely manner, to save you a call or email I have put together some of our most common inquires.

More FAQ are coming soon.

Q. Do you post internationally.

A. Yes we certainly do. Though due to the high cost of shipping we only post framed photos up to 24 inch in size and canvases or acrylics 30 inches wide. If you would like to buy a framed photo, acrylic or larger canvas we can still do this for you, you just can’t do it online, we would need to get an independent quote for you on the shipping, so please email us. All international framed, canvas and acrylic orders are a flat rate cost of $75 AUD so if you buy one or four the shipping is still $75 AUD. Photo only and Canvas only is free postage.

Q. Can any of your images be black and white.

A. Yes. We can make any image in our collection black and white. If you would like to see what a photo in the collection would look like all you need to do is to email us the image code and request an example / proof to be emailed to you. Our contact information can be found on our contact page.

Q. How long do orders take.

A. We own our own professional printing and framing studio that only produces our work. So we can offer quick turn around times. Usually, orders are completed in 5 – 7 working days. If you need an order quicker then please let us know via livechatĀ or call us to find out if it can be done. If we say yes, then during the order process please add this deadline in the checkout notes of your order.